Privacy Policy

Last updated: August 2025

Thank you for choosing Braystan. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and share your information when you use our website, services, and any related tools (collectively, the “Services”).

Who We Are
 Braystan Outsourcing Limited (“Braystan”, “we”, “us”, or “our”) is a Kenya-based virtual staffing service provider connecting entrepreneurs and businesses with skilled remote professionals.

What Information We Collect

Personal Information:
 When you register for or use our Services, we collect personal data that identifies you, including:

  • Name, email address, phone number

  • Business details

  • Payment information (processed securely via Stripe)

  • Communication and support interactions

  • Any files or documents you share with us to facilitate your tasks

Non-Personal Information:
 We also collect data that does not personally identify you, such as:

  • Website usage and interaction data

  • Device and browser type

  • Location data (general geographic area, not precise location)

  • Cookies and similar tracking technologies

How We Use Your Information

We use your data to:

  • Deliver and improve our Services

  • Communicate with you about your account and our offerings

  • Process payments securely through Stripe

  • Customize and enhance your experience

  • Protect our systems and comply with legal obligations

  • Analyze usage trends to improve our website and Services

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who help us deliver our Services (e.g., payment processors, hosting providers)

  • Legal authorities if required by law or to protect our rights

  • Business partners only with your consent

  • Prospective buyers if we sell or merge our business, with efforts to notify you

All third parties are required to keep your information confidential and secure.

Security

We implement industry-standard security measures to protect your information, including data encryption, secure servers, and regular security assessments. All Braystan virtual assistants sign confidentiality agreements to safeguard your data.

Your Choices

You can update or correct your personal information by contacting us. You may opt-out of marketing communications at any time by following unsubscribe instructions in emails.

Cookies and Tracking

We use cookies and similar tools to improve your experience on our website. You can control cookie preferences in your browser settings, though some features may be affected.

Children’s Privacy

Our Services are intended for adults 18 years and older. We do not knowingly collect personal data from children under 18.

Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll post the updated version on our website with the “Last updated” date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact:
 Email: support@braystan.com
 Address: Braystan Outsourcing Limited, Nairobi, Kenya